Refund Policy

All sales are final. If you receive a defective product or if it was damaged while in transit, give us the opportunity to make it right. Please email charissoapboutique@gmail.com

For products damaged during shipment: Please contact us within 10 days of the purchase date. You will need to send images of the product, outer shipping carton, and packaging materials to charissoapboutique@gmail.com. The email must include the customer's name.

For defective products: Please contact us within 10 days of the purchase date. You will need to send images of the product, outer shipping carton, and packaging materials to charissoapboutique@gmail.com. The email must include the customer's name.

If your order is missing items: Please contact us within 10 days of the purchase date.